Working with deaf and hearing-impaired people

by Dr Nicoletta Gentili and Dr Andrew Holwell


Last reviewed: March 2019


For many clinicians, meeting and trying to engage a deaf patient for the first time is an anxiety-provoking experience. Lack of deaf awareness has an annual cost to the NHS of £20 million; many deaf clients repeatedly miss appointments, lack information about their condition, and are denied access to interpreters.


This module aims to raise deaf awareness and provide some practical tips for communicating with deaf or severely hearing-impaired clients. It also introduces clinicians to the lived experience of many deaf adolescents: their sense of isolation and blurred identity.


We will discuss current research from the field of language acquisition, development and executive function, and the impact of these on emotional development and mental health. We hope that by the end of the module you will feel more confident when communicating with hearing-impaired clients, enabling you to provide them with more effective care.


Start the module



If you like this module, you may also be interested in:


Diversity training for psychiatrists by Dr Nisha Dogra


Sensory impairment and intellectual disability by Dr Reza Kiani and Dr Helen Miller


Working through interpreters by Dr Chris Fear and Professor Saeed Farooq



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