Quality improvement module 3: Organisation theory: conceptual frameworks in a changing context

by Professor David Crowther and Dr Miriam Green


Last reviewed: May 2018


Organisations affect our whole lives – from infancy to retirement – and much of our work in the health service is governed by organisations, practices and processes.


For the last century theories of organisational behaviour and management practice have been developed in what has become a rapidly changing context. This module opens up different theoretical perspectives from which this subject has been studied to allow for deeper and more interesting insights into the way organisational knowledge has been produced. 


We have selected theories that should help health service professionals to understand their organisation as a first step to working out how to improve it. Topics covered include some of the earliest theories still relevant to practice today, such as Taylorism.


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College Centre for Quality Improvement


Other modules in this series:


Clinical audit in mental health practice by Robin Burgess


QI essentials by Dr Genevieve Holt and Dr Amar Shah


Patient safety in mental health by Rachel Grace Paskell


History of quality of healthcare in the UK by Dr Charles Shaw and Adrian Worrall


BJPysch Advances: related articles for CPD Online



Related Advances articles

Download take-home notes to print and annotate


Download take-home notes to print and annotate


This is the third in a series of modules developed in association with the College Centre for Quality Improvement (CCQI).



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