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Section 1: What is patient safety?

(1.1) Section 1: What is patient safety?

(1.2) Definitions and background

(1.3) Interactive exercise: emergence of the patient safety movement

(1.4) The Francis report (2013)

(1.5) Response to the Francis report

(1.6) Winterbourne View report (2012)

(1.7) Section 1: Recap

(1.8) Section 1: Summary

 

Section 2: Theories

(2.1) Section 2: Theories

(2.2) Person approach versus system approach

(2.3) Reflection: suggested answer

(2.4) Linear models of patient safety

(2.5) Non-linear models of patient safety

(2.6) Non-linear models of patient safety

(2.7) Non-linear models of patient safety

(2.8) Management model of patient safety

(2.9) Section 2: Recap

(2.10) Section 2: Summary

 

Section 3: Common patient safety incidents – identifying risk and avoiding harm

(3.1) Section 3: Common patient safety incidents – identifying risk and avoiding harm

(3.2) Definitions of patient safety incidents and harm

(3.3) Commonly reported patient safety incidents

(3.4) Never Events

(3.5) Section 3: Recap

(3.6) Section 3: Summary

 

Section 4: Incident reporting and investigation

(4.1) Section 4: Incident reporting and investigation

(4.2) Monitoring mechanisms for patient-safety incidents

(4.3) The value of incident reporting, investigation and learning

(4.4) Root cause analysis – overview

(4.5) Identifying root causes – the ‘five whys’ approach

(4.6) Identifying root causes – cause-and-effect diagrams

(4.7) Section 4: Recap

(4.8) Section 4: Summary

 

Section 5: Other ways to reduce errors

(5.1) Section 5: Other ways to reduce errors

(5.2) Developing solutions

(5.3) Department of Health policy and centrally driven initiatives

(5.4) Interactive exercise: reflective practice

(5.5) Patient empowerment

(5.6) Section 5: Recap

(5.7) Section 5: Summary

 

Summary

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