Module introduction

Learning outcomes:


By the end of this module we hope that you will be able to:


  • identify sources of information about poor performance

  • recognise how to take a professional approach to performance concerns

  • identify a range of local interventions in order to address concerns including understanding and utilising performance management as well as how to employ an action plan

  • improve awareness of your own emotions when dealing with performance concerns in others and learn how to cope better.


How to approach this module


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