Reforming the culture of healthcare: the case for intelligent kindness


Dr Penny Campling is co-author of the bestselling RCPsych publication 'Intelligent Kindness' and author of the Psychiatric Bulletin paper 'Reforming the culture of healthcare: the case for intelligent kindness'. In this podcast Dr Campling talks to Ali Ajaz about the culture of healthcare and her powerful approach to healthcare reform.


Date published: 04 November 2014

Presenter: Dr Ali Ajaz

Interviewee: Dr Penny Campling

Audio running time: 14 minutes

Credits: 0.5


Learning outcomes


By the end of this podcast we hope you will have gained an understanding of:


  • the concepts of intelligent kindness and culture of healthcare


  • the factors that can undermine the caring relationship in healthcare


  • the importance of supporting staff to work through the emotional aspect of the healthcare task.


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